video disappears when published to html. Help please

[steve]

hi all,

I am new to the tour building side of panos and am loving the software.

I'm using FFC to make panos with picture and video spots. All has been going confusingly but well, I have got panos with nav, full screen, compass, lense flair, fly out pictures and FLV vids (with single button control). All seams well inside FFC project until I publish to HTML, the single button video controller is still visible and switches between video_start and video_stop but no video appears.

I have looked into the XML (sheepishly) and in my completely novice opinion, suspect something is amiss with the video file paths. I've tried entering the obvious file path to the video "URL" (which is empty?) but nothing. Maybe something to do with the single button video_play / video_stop, onclick functions?

If anyone has encountered this problem before and knows how to solve it or if someone has an XML example that performs the same single button video feature to contrast and compare, It will be greatly appreciated, as I haven't been out of my little room for for too long now and I'm going not so slowly mental!

Cheers, steve

[Trausti Hraunfjord]

Could you possibly share a saved .ffc file for the project as it stands now? That is the best way to really figure out what is going on.

[steve]

Hi Trausti,

thanks for prompt reply, you can get the project files here : https://www.dropbox.com/sh/m1rupph1dc8hz4t/-8GNTlC62f

the video isn't related, it's just a test at the moment but my eventual aim is for the screen to focus on the video when playing, start/stop when clicked and open/close with single button, which I can hopefully position in a bar below the video to make a simple and slick player.

Thanks for taking a look.
S

[burosh]

it's working perfectly on flasificator 2.095. no see any problem.

[Trausti Hraunfjord]

Same here... not experiencing any problems. You made this project with version 2.0686 of FFC (or at least you started with that version), and quite a few things have changed in the program's internals since then. I would like to recommend you to upgrade to the latest version and check if things are working as they should... and they should.

Best regards and hopefully all will go well for you.

[thwohojr]

Also works fine for me. I also published it and uploaded it online to my server to see if it was an "online" issue. All worked well there. Project was then removed from my server.

[steve]

thanks for checking guys, I did start the project in the old version but upgraded yesterday to 2.095 and still doesn't seem to work. I thought of maybe starting a fresh but if it works for all of you there must be something afoot locally, or (and quite possibly) I'm missing something.

I'll try from scratch and get back if still no joy!

s

[Trausti Hraunfjord]

Maybe you should check your Flash security settings. Open any flash content (a pano would do just fine) right click in the pano, click "Global settings" and a little program window will open. Click "Advanced" tab, scroll down and click "Trusted Location Settings" and make sure that the drive/folder where you have your panorama content (which you are having issues with) is listed as trusted. If it is not listed, then click the "Add" and provide the drive(s) / folder(s) you want to add.

This is all I can think of as being the reason for your problems right now.

[thwohojr]

I'll bet a dollar to a donut hole that's the issue Trausti.

[steve]

That was it guys thanks, started again with fresh eyes this morning and no problems. and had a breakthrough with aligning single button payer too.
thanks again for your help.
s.

[pasha_spb]

Hi All
Sorry for my english=)

I have the saim problem. In fcc video is playing well, but when i published the project, playing button still here, but video don't start. All was made in FFC 2.095
Can anybody watch it and test? It very simpl http://dl.dropbox.com/u/23678814/Test_proj.zip

Please help! I must finish big project today, and i starts to panic

Thank you!!

[Trausti Hraunfjord]

With the Flash security settings in place (providing permission for executing Flash content from the drive/folder where it is placed) there is no problem. Please read and follow the instructions I provided in my last post in this thread.

[pasha_spb]

Trausti, thank you! But i read this post twice at least I follow the instructions and add all drive C: to the "trust" list, but nothing has changed. I also uploaded it on my website, and nothing... again

Please, could you tell me how it works on you side! Thanks!

[Trausti Hraunfjord]

I am still in the process of installing things on the computer after the main hard disk got destroyed a few days ago. No permissions were set for Flash when I tested your project. It played well in FFC as it should (playing inside the AIR container bypasses the Flash security permissions). When it was published to the desktop, it didn't play the video. Once I added all the harddisks to the permitted list and reloaded the browser containing the project, it worked as it should.
Here it is uploaded and working: http://flashificator.com/1/testvid

I really don't think there can be anything else preventing it from working, apart from the Flash security settings, but it sounds strange that it isn't appearing to you after you uploaded it to your domain. There it should absolutely work. Could you possibly provide a link to your online example for testing?

[pasha_spb]

Thank you very much, Trausti! Pano from you link works perfect. This is my link http://panopics.ru/i/3dpanoramy/testvid/ it still not work)

[Trausti Hraunfjord]

I checked the xml file from your online example, and compared it with the xml file from the .ffc file output you provided for testing, and these are not identical.

This is a part from the xml file on your domain:

Code: Select all

         video1Play="
            visible=0;
            video1_stop.visible=1;
            video1.url=;
            video1.refreshRate=24;
         "
         video1Stop="
            visible=0;
            video1_play.visible=1;
            video1.url=;
         "

And here is the exact same part of the code from the project output I made:

Code: Select all

         video1Play="
            visible=0;
            video1_stop.visible=1;
            video1.url=files/plugins/ffc_videoplayer.swf;
            video1.refreshRate=24;
         "
         video1Stop="
            visible=0;
            video1_play.visible=1;
            video1.url=;
         "

As you can see, the 4th line doesn't contain a url path to the video file in your online example, while it does in the xml file I did.

This may have been a glitch in the program... if it was, it should not happen again. If it DOES happen again, you should uninstall FFC completely (follow the removal instructions found in the update section of the forums), uninstall AIR, then download a fresh new set of AIR and FFC. It can also have been a corrupt download of either program causing this.

Please let me know if things will work after you do this.

[pasha_spb]

Thank you very much, Trausti!

Reinstalling FFC solve the problem!